Returns &
Refunds
Easy Returns. Zero Stress.
We want you to love what you ordered.
If it’s not quite right, we’re here to make it right.
If it’s not quite right, we’re here to make it right.
Easy Returns
Hassle-free process
15 Days Returns
Return within 15 days
No Hidden Charges
100% transparent
Quick Refunds
Refund in 7 - 10 business days
Help Anytime
We're here for you
Our Return “Policy”
Éirenika accept returns on eligible items under the following conditions —
1. Return Window
You can return any item within 15 days of receiving your order, subject to our return policy
2. Item Condition
Items must be unused, unwashed, unaltered & returned with original tags & packaging.
3. Quality Check
Returns are subject to aq uality check to ensure the item meets our return criteria.
4. Non-Returnable
Sale items, accessories, intimates, and custom made items are not eligible for return.
5. Refund Method
Refunds are issued to the original payment method used at checkout.
How To Return ?
Returning your order is quick and easy. Follow a few simple steps to request a return, and we’ll guide you through the process.
Initiate Return
Go to ‘My Orders’ and
select the item you wish
to return.
select the item you wish
to return.
Pack Your Item
Pack the item securely with
original tags, invoice and
packaging.
original tags, invoice and
packaging.
Pickup/ Drop-Off
Schedule pickup/drop
the package at our nearest
pickup point.
the package at our nearest
pickup point.
Quality Check
We will inspect the item
once it reaches us and
will revert you back.
once it reaches us and
will revert you back.
Refund Processed
Once approved, your refund
will be processed within
5-7 business days.
will be processed within
5-7 business days.
Refund Timeline
| Prepaid Orders | 7-10 business days |
|---|---|
| COD Offers (Refund To Bank) | 10-14 business days |
| COD Offers (Store Credits) | Instant |
- Bank processing times may vary depending on your bank or payment provider.
Need Help?
We are here to help you with anything you need.
Email Us
care@eirenika.com
Call Us
+91 - 987 - 654- 3210
+91 - 987 - 654- 3210
Hours
Mon - Sat , 10AM to 7PM
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